UX Writing

Casebook

I wrote the in-app notifications at Casebook. Here is one notification I wrote for when a user fails to log in:

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Also at Casebook, I created the entire knowledge base, which included designing the menus on the documentation site. We did user research to discover what types of menus worked best and I made sure the titles helped users understand the concepts in each article. Open the PDF below to see it:

Casebook Menus

Mozilla

At Mozilla, I designed and wrote tooltips for the “Create a New Knowledge Base Article” feature. Open the PDF below to see it:

Mozilla Tool Tips